Saturday, August 28, 2010

Force Works ECU

Exciting news!.

We are about to start offering the Force Works ECU in mid september, this clever little box allows you to adjust the fueling on your Samurai big bore kit equiped bikes!.

As standard our big bore kits are held back by the stock ECU, as you approach about 40mph the fueling starts to go rich and this lowers your power at higher speeds, reducing your potential top speed and also drinking more fuel than its supposed to.

With this ECU installed you can take away or add fuel with a simple button press, no engine lights, no need to restart the bike, you can do it on the fly!.

Check this link for more information:

http://www.zumaforums.net/phpBB3/viewtopic.php?f=54&t=13223

Sunday, August 8, 2010

Back to normal

Since getting back online i have had a rather large amount of emails and PMs (totaling about 45) some are questions others are people chasing up their orders (rightly so!).

Shipping has returned to normal, its Monday and the EMS guy is collecting packages, invoices are being printed... everything is as regular as it used to be.
I have also started building another monster GY6 engine which is destined for Norway.


Some people get a bit frustrated by our response time, please try to understand a few things:

1) This isn't our full time job anymore, we have a large shrimp business that keeps both me and the wife busy (www.seafortunes.com)


2) Time difference, since we are located in Taiwan we are about as on the other side of the world as it gets!.
This means there is a 16-12 hour difference between us, so usually we are in bed sleeping and only get to the email another 8 or so hours after its sent.


3) Our mail server has very strong filtering, i have often lowered the filter but almost instantly our in-box just get filled with spam!.
So if you don't get an answer within about 48hrs, chances are you have been filtered out so please try again with a different subject title without CAPITALS!.


4) PM's, i am not always on the forums, the best method for contacting us is by our company emails:
sales@samuraiscoot.com & care@samuraiscoot.com


5) Please remember we are not a large business, this is purely just a hobby of ours, there are only 2 of us and sometimes we make mistakes. Its what you might call a mom and pop business.
Now there was a point where things were getting serious and we were looking to grow, after a lot of talking we decided to keep things small and simple, this way its still our hobby and not just a 'job'!.

6) We try to keep stock with the most popular items, but its not always possible to tell whats going to be popular one month to the next.
Our suppliers or to be honest all suppliers in Taiwan are just a pain in the backside, no matter how much money or how much time you give them, they can drag their feet and waste infinite amounts of time (yours and ours!) so sometimes orders can lag, we will always try to keep you up to date or let you know if the parts are not in stock.

Hope the above is some use to you!.

Thursday, August 5, 2010

PC meltdown........ again

Once again our pc went into a meltdown, both my vista and windows 7 install failed to boot and i was stuck without internet access for close to 3 days.
To make matters worse it was the only pc in the household as my wife traveled to china for business and took the laptop with her, i do believe she emailed a few people telling them of the problem.

Now the pc is fixed and healthy again (its a cooler master cosmos case which weighs 30kgs, i had to carry this to a repair shop in Taipei in the 40c heat!) turns out my 3 year old was inserting money into the air vents and caused a meltdown of electrical shorting which corrupted my hard drives (all 3!).
You couldn't make this stuff up!.

Problem is our email account is built into the website and its not just a straight forwards log in, i had the link saved on my pc before and just accessed from that, but now that link is lost and i have no way of getting into my email account until my wife returns from china tomorrow night.
If she goes online in the mean time i should be able to get the link from her.
Those of you who are trying to contact me can do via facebook.

People who made orders last month can relax as everything was shipped between late last week and this week.